1. Q:

   What kind of pets do you allow? Do you permit exotic pets? Are there fees?
   A:

   Both cats and dogs are welcomed, however please keep in mind that breed restrictions do apply. Management's written approval must be obtained for the possession of exotic pets. We allow 2 pets per home, with no weight limit. We have a monthly pet rent of $25 per pet and a one-time pet fee of $500 for each pet.
2. Q:

   What must I bring with me to tour an apartment?
   A:

   All visitors coming to tour will need to provide us with a valid government issued photo ID such as a Driver's License, Passport, State ID or Visa.
3. Q:

   What are your fees and monthly charges?
   A:

   Our fees and monthly charges are as follows:
   
   Move in Fees and Deposits:
   Application Fee per application $125
   Administration Fee $300
   Security Deposits are $250 for 1-bedroom apartments, $500 for 2-bedroom apartments and $750 for 3-bedroom apartments. The Security Deposit amounts listed here are based on approval, conditions may apply.
   
   Additional Monthly Fees:
   Trash $25
4. Q:

   What utilities are included in my lease?
   A:

   Residents pay for their own utilities. You will be billed directly for Water, Sewer, and Trash. Electric and Cable are paid directly to the provider.
5. Q:

   What are the income and credit qualifications?
   A:

   In order to qualify for your apartment home, you must have approved credit as well as be able to provide proof of income that is equal to or greater than 3 times the rent for the apartment you are applying for.
6. SEE MORE QUESTIONS
7. Q:

   What is acceptable "proof of income" to sign a lease?
   A:

   Acceptable items you can provide for proof of income must be verifiable, such as your last 3 paycheck stubs or the most recent years' tax return.
8. Q:

   What happens if I qualify for an apartment, but my roommate does not?
   A:

   Unfortunately, only qualified applicants are permitted to live on property.
9. Q:

   Is my security deposit totally refundable?
   A:

   All deposits are refundable after move out but may be subject to charges for damages found during the post move out inspection process performed by the onsite team.
10. Q:

    If I get a job transfer, can I break the lease?
    A:

    Yes, you can. During your lease signing you will select one of two lease termination options listed on your Early Lease Termination Addendum. In the event that you do in fact have to break your lease we will use the option that you personally selected during signing for the appropriate termination fees.
11. Q:

    Can I change to a month-to-month lease plan after my first year?
    A:

    If applicable, you will receive your renewal options 90 days prior to your lease expiring, these options may include rates for month to month.
12. SEE MORE QUESTIONS
13. Q:

    How long is the term of the lease?
    A:

    Lease terms are 7 months to 15 months, based on availability. Additional fees may apply to leases that are less than 12 months.
14. Q:

    Do you accept leases for shorter terms?
    A:

    Our minimum lease term is 7 months.
15. Q:

    Am I required to have renter's insurance?
    A:

    You are required to have and provide proof of renter's insurance prior to move in. The minimum required liability amount is $100,000; from there you may add on any additional coverage that you feel you may need or want.
16. Q:

    Do you offer furnished apartments?
    A:

    Furnished apartments are not offered, however we do have a close working relationship with CORT Furniture, who has many different packages and styles for you to choose from. We would be happy to get you in touch with a local representative for CORT who can help furnish your new home.
17. Q:

    Do you offer corporate apartments?
    A:

    Yes, we offer corporate apartments, subject to availability.
18. SEE MORE QUESTIONS
19. Q:

    If something needs to be repaired in my apartment, how do I report it?
    A:

    You can use your resident portal to report a needed repair, which goes directly to our on-site staff.
20. Q:

    When is my rent payment due?
    A:

    Rent payments will be due on the first of each month.
21. Q:

    What day of the month am I liable for a late charge?
    A:

    Residents who pay after the 3rd of the month will be charged a late fee.
22. Q:

    Will you accept electronic payments from my bank?
    A:

    Yes, we do accept electronic payments from your bank.
23. Q:

    Is there a place where I can pay my rent after office hours?
    A:

    Yes, you may pay your rent through the resident portal, after hours. We do not have a rent drop box.
24. SEE MORE QUESTIONS
25. Q:

    There is a person who might be staying with me for a while, is that permitted by the lease?
    A:

    Any person not on the lease who is staying in the apartment for longer than 14 consecutive days will need to be screened and approved to reside in the apartment.
26. Q:

    Do you have reserved parking?
    A:

    General parking is open and unassigned. There is ample surface parking. For an additional monthly fee, we will have rentable garages and VIP parking spaces (select availability)
27. Q:

    My children live with me in the summer; do I need to notify your office when they arrive?
    A:

    Yes, we will need to be notified and if they will be with you for longer than 14 consecutive days we will also need to add them as occupants to your lease.
28. Q:

    Can I install my satellite dish at my apartment?
    A:

    We do not permit the use of Satellite dishes on property.
29. Q:

    Do you have cable services?
    A:

    Yes. AT&T and Comcast provide cable, phone, and internet services.
30. SEE MORE QUESTIONS
31. Q:

    Does the property have a fitness center?
    A:

    Yes, we have a state-of-the-art fitness center with a stunning view of the intracoastal and pool. Our fitness center features both weight and cardio equipment in addition to the interactive spin and yoga area.
32. Q:

    Does the property have a swimming pool?
    A:

    Aura Seaside offers our residents a waterfront heated salt-water resort-style pool featuring cabanas.
33. Q:

    Does the property offer on-site recycling?
    A:

    Yes, we offer onsite recycling.
34. Q:

    Are grills permitted at your property?
    A:

    Grills are not permitted to be used or stored on property; however, for the convenience of our residents a beautiful outdoor kitchen and grill area is located by the clubhouse and pool.
35. Q:

    Is there any additional storage space available at your property?
    A:

    We do offer rentable storage for an additional monthly rental fee.
36. SEE MORE QUESTIONS
37. Q:

    Are residents permitted to paint their apartment?
    A:

    Residents are welcome to paint their apartments, but will need to make arrangements or plan on priming the painted areas before moving out of their apartment. Residents are required to return the apartment over to management in the same condition as received at move-in.
38. Q:

    Will you accept my delivery packages for me?
    A:

    No, we will not sign for resident packages. We offer Parcel Pending automated delivery service.
39. Q:

    Do you have a list for your Corporate Advantage Program?
    A:

    We are currently working on a Corporate Advantage Program list.

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